If any changes are made, that is, you remove anything, Restart the computer and sign in.If you see "Driver Unavailable" during installation, Start over: Uninstall the printer software > Restart the computer and log in > Add the steps described in the " Check and Remov e " section (included later in this message) to remove any extra pieces of printer software still lurking in the computer.Uninstall any printer software from Control Panel > icon view > Programs and Features.When the printer is accepted on the network. Known solutions, presented in the order to be completed / considered Restart everything, including the router that controls your network. I've added the "extra steps" because you mentioned you were trying to install from that disk - IF there is something tangled as a result of that attempt, the extra " Check and Remove" bits might help clear any remaining installation problems. The original printer software disk won't install the right software - just too old and not for Windows 11.
The "Offline" condition does have to be resolved, of course.
Notebook Hardware and Upgrade Questions.
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